Privacy Policy

Last updated: June 2026

Summary only. For paying business customers, the executed Master Service Agreement (MSA) and Order Form (via DocuSign) control data processing, subprocessors, and security commitments. This page summarizes website and platform privacy for prospects, pilots, and evaluation access.

EZ4YouTech.com respects your privacy. This policy describes how we handle information when you use our Website (www.ez4youtech.com) and Secure AI Platform (aiplatformusa.ez4youtech.com).

Website is our public marketing site. Secure AI Platform is the hosted SaaS workspace (FastAPI API and Next.js UI) where your organization runs plan-based AI applications with tenant isolation.

Information we collect

• Account and tenant data at signup (name, work email, organization, role, plan tier)
• Documents, inputs, and outputs submitted through Secure AI Platform applications
• Usage metadata (timestamps, plan limits) for billing and operations
• Website contact form submissions, protected by Cloudflare Turnstile
• Lead and marketing inquiries — intake forms (online or paper transcribed by our team), demo requests, event booth sign-ups, and partner-attributed referrals (name, work email, phone, company, industry interest, BYOK readiness, and consent choices)
• Standard web logs via hosting, CDN, and edge protection

Lead and marketing inquiries

When you submit a lead intake form, contact us about a pilot, or sign up at an event, we collect business contact details and qualification answers so we can follow up. We use this information to schedule demos, send registration links when you are qualified, and communicate about EZ4YouTech.com products. We do not create a Secure AI Platform tenant account from a lead form alone.

• Consent: Online forms require an explicit marketing-contact checkbox linked to this Privacy Policy and our Terms of Service. Paper forms use checkbox plus signature where collected in person.
• Partners: If a marketing partner referred you, we store partner attribution so the partner can follow up on their referred leads. Partners may access only leads attributed to them in the partner operations workspace.
• Retention: Active lead records are kept while we are in contact with you. Non-converted leads are archived or deleted after approximately 24 months, unless a longer period is required by law or an active sales conversation.
• No sale of data: We do not sell lead or prospect information.
• Marketing opt-out: Reply unsubscribe to a marketing email from us, or email connect@ez4youtech.com, to stop promotional messages. We may still send transactional messages about an active pilot or account.

BYOS and customer data

AI provider API keys are supplied by your organization, encrypted at rest, and used only to route your requests to your chosen provider. We do not sell customer data or use your content to train public models. Third-party AI providers govern inference data under your agreements with them.

Subprocessors and hosting

Data is primarily processed in the United States using infrastructure such as Microsoft Azure (Container Apps, Key Vault, Blob Storage), MongoDB Atlas, Amazon SES (contact and transactional email), Cloudflare Turnstile (Website forms), and Azure Front Door. A current list is available on request.

Security

We use TLS in transit, encrypted BYOS credentials, tenant-scoped storage, JWT-based access control, httpOnly session cookies, and idle session timeout on the workspace UI. We describe an enterprise-ready architecture; we do not claim SOC 2, ISO 27001, or HIPAA unless agreed in a signed contract. See Platform security overview.

Your rights

Depending on your location, you may have rights to access, correct, or delete certain data. Contact us below. We do not sell personal information as defined by applicable privacy laws.

Paid customers

B2B subscriptions are governed by our Master Service Agreement and Order Form in addition to this summary.

Contact

Questions: connect@ez4youtech.com