Maintenance Triage

Live Basic plan or higher · Team member

Industry: Property Management: this app appears only in company workspaces set up for that vertical.

Triage maintenance requests and priority.

Workspace fields

These labels match the live EZ4YouTech.com workspace (sidebar provider + main panel):

• Lead information (required), textarea field in the workspace
• Urgency (required), radio field in the workspace
• Qualification criteria (optional), text field in the workspace

Primary action button: Score lead

Workspace overview

Before you start

• Sign in as a team member on your company workspace (admins connect AI accounts separately).
• Confirm your company admin has connected at least one supported AI provider: leading AI services such as OpenAI, Together, Groq, and xAI (Grok); see the full list and pricing comparison in admin BYOS setup.
• Verify your plan includes Basic apps: locked apps show which plan unlocks them.

Step-by-step

1. Open the app: In the workspace sidebar, select Maintenance Triage under Industry apps.
2. Choose your AI provider: In the sidebar, pick the AI provider your company admin connected (your admin sets try-order in BYOS setup).
3. Review Guide & support: Expand Guide & support at the top for what the app does, how-to steps, tips, and feedback.
4. Acknowledge AI use notice: On first workspace entry each browser session, read the AI use notice and click I understand: continue to workspace.
5. Use sample inputs (optional): Click Use sample inputs above the form to load demo values from the tutorial, then edit before you run.
6. Fill Lead information: On the Intake tab, enter Lead information (required). Required fields are marked with *.
7. Fill Urgency: On the Intake tab, enter Urgency (required). Required fields are marked with *.
8. Fill Qualification criteria: On the Intake tab, enter Qualification criteria (optional). Required fields are marked with *.
9. Run the app: Click Score lead. Output appears on the Result tab with download and regenerate options.
10. Review before client use: Confirm facts, dates, and compliance language. Do not paste full SSN or card numbers.

Example inputs

Paste similar data in the workspace: use only data you are allowed to process. Field names match the live product.

Lead information

Web form: roof replacement, timeline 2–3 months, budget band $18–22k, homeowner

Paste CRM notes, form answers, or call summary: source, urgency, budget signals.

Urgency

Warm

Hot = ready now; Cold = nurture.

Qualification criteria

fit, urgency, budget, and decision-maker access

How you want leads ranked (optional; defaults work for most teams).

Try these scenarios

Adapt these prompts to your client: do not paste payment card numbers, SSNs, or full IDs.

• Score this trade-show lead for commercial HVAC install timeline.
• Inbound web lead: budget mentioned but decision-maker unclear.
• Re-engage cold lead from 90 days ago with new promo interest.

Expected result

Shape of the AI output in the Result panel: review before client use.

Example output (lead score)

• Score: e.g. 72/100 with brief rationale
• Fit / urgency / readiness tags based on your criteria
• Suggested next action: call, nurture, or disqualify

Tips

• Keep inputs specific: include dates, names, and constraints for better drafts.
• Do not paste full payment card or government ID numbers: use business-appropriate excerpts only.
• If the app is locked, ask your admin to upgrade your plan or confirm AI account setup.

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