Intake Triage
Step-by-step guide for Legal team members using Intake Triage.
Industry: Legal: this app appears only in company workspaces set up for that vertical.
Triage new matters and intake forms.
Workspace fields
These labels match the live EZ4YouTech.com workspace (sidebar provider + main panel):
- Intake narrative (required), textarea field in the workspace
- Incident / filing date (optional), date field in the workspace
- Parties involved (optional), text field in the workspace
- Firm priorities (optional), select field in the workspace
Primary action button: Score lead
Workspace overview
Before you start
- Sign in as a team member on your company workspace (admins connect AI accounts separately).
- Confirm your company admin has connected at least one supported AI provider: leading AI services such as OpenAI, Together, Groq, and xAI (Grok); see the full list and pricing comparison in admin BYOS setup.
- Verify your plan includes Basic apps: locked apps show which plan unlocks them.
Step-by-step
- Open the app: In the workspace sidebar, select Intake Triage under Industry apps.
- Choose your AI provider: In the sidebar, pick the AI provider your company admin connected (your admin sets try-order in BYOS setup).
- Review Guide & support: Expand Guide & support at the top for what the app does, how-to steps, tips, and feedback.
- Acknowledge AI use notice: On first workspace entry each browser session, read the AI use notice and click I understand: continue to workspace.
- Use sample inputs (optional): Click Use sample inputs above the form to load demo values from the tutorial, then edit before you run.
- Paste or type your document: On the Intake tab, add content to Intake narrative: paste text or use Use sample inputs to load a demo, then edit before you run.
- Guided step 1: Matter intake: In Guided workflow (step 1 of 2), complete Intake narrative, Incident / filing date. Use Next → between steps.
- Guided step 2: Parties & routing: In Guided workflow (step 2 of 2), complete Parties involved, Firm priorities. Use Next → between steps.
- Run the app: On the Intake tab, click Score lead. Review output on the Result tab and download if needed.
- Review before client use: Confirm facts, dates, and compliance language. Do not paste full SSN or card numbers.
Example inputs
Paste similar data in the workspace: use only data you are allowed to process. Field names match the live product.
Intake narrative
Web form: roof replacement, timeline 2–3 months, budget band $18–22k, homeowner
Paste CRM notes, form answers, or call summary: source, urgency, budget signals.
Incident / filing date
2026-03-15
Incident or filing date for urgency review.
Parties involved
Plaintiff: Lee Family Trust · Defendant: Oak Holdings · Incident date: 3/15/2026
Parties, incident or filing dates, and jurisdiction if known.
Firm priorities
fit, urgency, budget, and decision-maker access
How you want leads ranked (optional; defaults work for most teams).
Try these scenarios
Adapt these prompts to your client: do not paste payment card numbers, SSNs, or full IDs.
- Score this trade-show lead for commercial HVAC install timeline.
- Inbound web lead: budget mentioned but decision-maker unclear.
- Re-engage cold lead from 90 days ago with new promo interest.
Expected result
Shape of the AI output in the Result panel: review before client use.
Example output (lead score)
- Score: e.g. 72/100 with brief rationale
- Fit / urgency / readiness tags based on your criteria
- Suggested next action: call, nurture, or disqualify
Tips
- Keep inputs specific: include dates, names, and constraints for better drafts.
- Do not paste full payment card or government ID numbers: use business-appropriate excerpts only.
- If the app is locked, ask your admin to upgrade your plan or confirm AI account setup.